Privacy Policy

This Privacy Statement ("Privacy Statement") describes how THOC collects, uses, discloses, stores and protects your personal data as an e-Platform User and a User of the THOC Services.

By using the THOC e-Platform and Services, or by simply creating an online user account, you agree to the terms of this Privacy Statement and give THOC the permission to collect, use, disclose, store and protect your personal information as described in this Privacy Statement.

As a User, you should know that if you do not provide certain personal information, you will not be able to use any Services offered by THOC.

All terms in this text appearing with an uppercase letter, with the exception of the term Privacy Statement itself, are defined in the User Agreement.

This Privacy Statement describes more specifically (1) the scope of this statement, (2) the data of the processor, (3) the personal and other data collected, generated or processed and how such data is used, shared and protected , (4) the cookie policy, (5) the applicable law and forum, (6) the possibility under which changes to this Privacy Statement may take place, and (7) how to reach THOC.

This Privacy Statement is valid from 01/06/2017 and has not been changed to date.

This Privacy Statement applies to any THOC website and to any digital application of THOC referring to this Privacy Statement, regardless of the way you use or access it as a User.

The person responsible for processing personal data is THOC bvba, with its registered office at 3600 Genk (Belgium), Nieuwe Kuilenweg 31/22, VAT BE0667.600.223.

A. TYPE OF DATA COLLECTED, DELIVERED OR PROCESSED

THOC collects, generates and processes certain personal and other information in order to efficiently use its e-Platform and its Services. This is the case, for example, when creating a user account and when using the Services.

These data include:

a. When creating a user account:

  • Contact details, including first name, last name, e-mail address, phone number and physical address.
  • For a Professional Seller: Business and / or VAT number.
  • Data of the social media account that may have been used for creating a THOC user account.
  • Bank account and / or credit card data.
  • Personal preferences such as marketing and cookie choices.

b. When using the e-Platform and Services:

  • Information about the applications and activities you use, manage and communicate through the use of the Services and your browsing behavior in general, including data on used search terms, viewed Lots, Bids, placements, and Lot information, transaction and payment information, correspondence with other Users or with THOC itself, ratings, type of User…
  • Data collected automatically and transmitted to THOC through the technology platforms that allow you to visit the THOC e-Platform. For example, your internet browser or mobile devices will share certain data with THOC by interacting with the THOC website / e-Platform. More information can be found in the "Cookies" section of this Privacy Statement.

These data may include:

  • Device ID, Network Access / Referrer Header, Location, Browser Type and Version, Device and Battery Information.
  • Cookies, IP addresses, web beacons and tags.

B. USE OF DATA

We use the information we collect from you:

a. a. To provide the Services and enable the use of the e-Platform When using our Services and the e-Platform, THOC will use your data to ensure the specific features of this Services / E-Platform, with the primary, but not exclusively, purpose of facilitating sales of Lotteries between Users, both regarding the bidding process itself and after-treatment such as payments, invoicing, administrative follow-up and the like.

b. To exploit and improve our business and services.

THOC can use your data as part of the execution of its business activities and / or to improve its Services / e-Platform in order to improve the user experience.

c. For general research and analytical purposes.

THOC processes data on how its Services / e-Platform is used to better understand the behavior, preferences and wishes of the Users as global target audience and, if necessary, to conduct market analysis.

d. To communicate information about our services and for other promotional purposes.

THOC can use the information you provide to send you personalized messages about promotional or marketing events, events and services that may be of interest to you.

When required by law, THOC will always request your explicit consent before processing or sharing your personal information with a third party to send you previous information about its promotional or marketing activities, events and services.

e. To safeguard the rights, property or safety of THOC or others.

THOC may also use the information about how you use its Services / E-Platform for the prevention or detection of fraud, abuse, illegal use and violations of our Terms and Conditions and this Statement of Privacy and to enforce judicial orders, government requests, as well as applicable laws.

f. For other purposes

THOC may also use your information in other ways, and in this case, they will provide you further information about this in the case of the data collection, for example through Modified Terms and Privacy Statement, and, if necessary, request your consent.

C. SHARING DATA

Most of your data is not shared with other Users or third parties. THOC only shares your data with:

  1. Other Users, for (i) the data that is listed on your public user profile and which can be found and managed by any User in his / her user account, and (ii) additional information, as necessary to be able to handle a purchase transaction with another User.
  1. External service providers who have the relevant data for THOC and which also process this data, eg for managing data data from THOC, research and analysis, brand promotion and Services, as well as managing and protecting certain services and features of the e-Platform. These external service providers may only use the information provided in the context of their relationship with THOC.
  1. Other third parties, insofar as it is necessary to: (i) be able to handle a purchase transaction with another User; (ii) to comply with government requests and court orders or to comply with the applicable law; (iii) to prevent illegal use of our Services / Platform or Infringement of the Terms and Privacy Statement ; (iv) to report to these third parties if certain information communicated indisputably and undeniably infringes these third parties and to defend ourselves against third party claims ; and (v) to assist in fraud prevention or investigation of fraud.

(i) een kooptransactie met een andere Gebruiker te kunnen afhandelen;

(ii) te voldoen aan overheidsverzoeken en gerechtelijke bevelen of om toepasselijke wetgeving na te leven;

(iii) illegaal gebruik van onze Diensten/e-Platform of inbreuken op de Voorwaarden en Privacyverklaring te vermijden,

(iv) meldingen te doen aan deze derden indien bepaalde meegedeelde gegevens onomstotelijk en onmiskenbaar inbreuken vormen opzichtens deze derden en om onszelf te verdedigen tegen claims van derden, en;

(v) te assisteren bij fraudepreventie of onderzoeken naar fraude.

THOC will also share your information with other Users or third parties if (i) you as the User expressly consented to it, or (ii) if THOC seeks to do so, outside of the aforementioned cases, in which event you will be notified.

THOC may also disclose your information in the event of sale or transfer of the totality or part of our business or assets (such as restructuring, merger, splitting, dissolution or settlement).

D. PROTECTION OF DATA

THOC tries to protect your data as well as possible.

The following points of interest are important:

  1. THOC uses a variety of technical and organizational resources, including encryption and authentication tools, to protect your data. Your data is stored on systems behind secure networks and is only accessible to a limited number of people with special access rights to these systems.
  1. The data collected or processed by THOC in the context of our Services / e-Platform are stored in Belgium.

Certain third parties with whom THOC shares your data may be located in a country other than the country where your data was initially collected. It is possible that legislation in such countries does not offer the same level of protection as the country where you initially provided your information. However, when we transfer your data to recipients in other countries, they will protect them as described in these terms.
If you are located in the European Economic Area ("EEA") or Switzerland, we will take the necessary measures to comply with applicable legal requirements and ensure adequate protection in the transfer of data to recipients in countries outside the EEA or Switzerland .

  1. THOC stores the data for as long as necessary for the purposes for which it is collected, except where otherwise required by law or in the case of data. The User knows that his data may still be used by THOC, even after removal of his / her user account, under the license given in the Terms given to THOC.
  1. Each User has the right to withdraw his / her consent regarding the use of the data. The User also has the right to access his / her data as well as to modify or delete it if the data stored by THOC is incorrect or illegal.

To change your registration, you can always contact us for your right of access, change or removal, or to object to the processing of your data, and through the contact details in the section "contact THOC" .

A cookie is a quantity of data that sends a server to your Internet browser with the intention that it is saved and returned to the server again when using the Services / e-Platform. In most cases cookies are used to collect the following information (including personal information): IP address, unique ID and device type, operating system and system settings, country and time zone, previously visited websites, information about your interaction with the e-Platform, etc...
There are two different types of cookies: first party and third party cookies.
First party cookies are cookies that ensure that a website or program, such as the e-Platform, functions optimally. These cookies are placed by the visited site (e-Platform) itself. THOC uses such cookies.
Third party cookies are placed or read by third parties, for example, for analysis (e.g., through Google Analytics), but also for marketing purposes. These third parties then collect the data directly from the user's Internet browser and processing of this data is subject to their privacy policy.
The e-Platform uses first party and third party cookies, some of which also track your usage and browsing habits. These cookies can be further divided into five categories of cookies that are all used on the e-Platform:

1 Funtional cookies: These cookies are required for the basic functionality of the e-Platform and are therefore always enabled. In addition to remembering User Preferences, they also help with security issues and compliance. Cookies that are strictly necessary are placed without your permission when using the e-Platform. They can also not be denied by a User.
2 Performance Cookies: Using these cookies, THOC can improve the functionality of its e-Platform by following usage and remembering preferences. If a User refuses these cookies, this may result in a less user-friendly and slow-working system
3 Analytical cookies: This allows THOC to track the e-Platform statistics. Third parties also use this. These cookies enable THOC to conduct market or audience analysis and optimize the operation and user-friendliness of the e-Platform.
4 Profiling Cookies: These cookies collect information that helps to adjust ads and marketing actions to your interests, both inside and outside the e-Platform. If you decline these cookies, you may see ads that are not or less relevant to you.
5 Social Media Cookies This is a special form of profiling cookies. These third party cookies allow the User to connect to his / her social networks and share experiences with the e-Platform. If you decline these cookies, you can not share information via social media.

To get a complete and up-to-date overview of any third party third party who accesses your web browser through cookies and related programs (via the e-platform or elsewhere), you can always install a dedicated browser plugin. You can also choose that your device warns you every time a cookie is sent, or you can turn off all cookies right away, using your browser settings.
THOC has - in addition to the strictly necessary cookies - required your permission to place certain cookies. If you block certain cookies, certain components of the e-Platform may or may not function properly.
When using the website / e-Platform / Services of THOC fort he first time, the user will be prompted to accept the use of cookies. If the User responds positively either through the use of the THOC website / e-Platform / Services, he / she agrees to use cookies.

The current Privacy Statement and any disputes arising therefrom will be governed by and interpreted in accordance with Belgian law, unless this is to be complied with.
Any dispute arising between the User and THOC regarding the validity, interpretation or execution of provisions contained in this Privacy Statement will be settled by the Belgian courts and their respective departments competent for the territory of the city of Genk unless deviating from it. to become.

THOC has the right to change the terms of this Privacy Statement. The most recent Privacy Statement is always available on the website. Any change will take effect 30 days after its publication on the website, or at a different time as stated in the publication. THOC will also notify users of any changes that significantly affect the rights and / or obligations of the Users. The further use of the Services / e-Platform after the date of entry into force of the amended Privacy Statement, shall contain the User's irrevocable consent with the amended Privacy Statement.

All your questions, comments and concerns regarding this Privacy Statement are welcome. If you wish to provide feedback or if you have any questions or concerns, please contact:

• either by letter addressed to the following mailing address 3600 Genk (België) Nieuwe Kuilenweg 31 / 22
• either by e-mail to the following e-mail address support@thocauction.com